Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,242 Reviews)
Rating breakdown 87,242 reviews
5 Stars
64,815
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on February 10, 2026
Posted by: ShellyP27
from NJ
Turbo Tax walks you through every step of the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on February 10, 2026
Posted by: tmkuhn
from pa
they helped me fix everything and easy to file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome !
on February 10, 2026
Posted by: JB3000
from Roanoke,VA
Turbotax is easy,accurate,compatitible, and fast to work with
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive.
on February 10, 2026
Posted by: Lufdj
from MI
I mean, it's fairly easy to navigate but it's too expensive. It ends up taking a HUGE chunk of your return . And I couldn't even fie ALL the forms I'm supposed to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hmmmm
on February 10, 2026
Posted by: DLMELVIN82
from WI
This seemed to be unnecessarily difficult. Maybe rethink process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is convenient and easy to navigate
on February 10, 2026
Posted by: Shah50
from Tennessee
My experience was simple and easy to navigate through.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 10, 2026
Posted by: Ericat1530
from Georgia
The experience was easy to use and helpful. I recommend Turbo tax to anyone who wants to do their own taxes without the hassle.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on February 10, 2026
Posted by: ebc15
from MD
TurboTax is user-friendly and has very helpful tips and guide on filing tax return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com