Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,242 Reviews)
Rating breakdown 87,242 reviews
5 Stars
64,815
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great to work with
on February 10, 2026
Posted by: Juwop223
from sc
very good and easy..Very easy to use and understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 10, 2026
Posted by: Bellak110
from georgia
Process was fairly easy once I figured out where I had to enter the different forms. Walks you thru the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Site & Best Accuracy
on February 10, 2026
Posted by: my3kids2026
from Knoxville TN
I have filed with Turbo Tax for over 5 years now and I have had no issues filling. Always Accurate and Quick. Love it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 10, 2026
Posted by: Yougogirl1121
from Texas
Amazing! Really helped me file in under 20 mins!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on February 10, 2026
Posted by: Monlor21
from VA
Not sure why I have to pay half my refund for the tax return to be processed. Easy prompts to follow however.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Go Turbo Tax!
on February 10, 2026
Posted by: KenyaBro
from Georgia
Turbo Tax was quick and easy to use. This is the service I will be using from now on.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on February 10, 2026
Posted by: MurphK
from Baltimore, MD
Easy to navigate and understand the content, but they push and push and push for purchasing additional items
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax easy and recommend it for everybody
on February 10, 2026
Posted by: Kier18
from New York
I recommend TurboTax as I’m not good with computers or anything, but they made it very easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com