Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,452 Reviews)
Rating breakdown 87,452 reviews
5 Stars
64,942
4 Stars
9,628
3 Stars
4,257
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Payments are SHAMS
on January 27, 2026
Posted by: JessieSara
from California
I'm a firm believer that I shouldn't have to pay hidden fees when itemizing. They want to pay themselves $132 for doing NOTHING to assist me is crazy. It's insane that by stating that they can pay themselves out of my return, the price went UP from $88. There are no real fees, and I absolutely hate this interface. It is not accurate, nor does it features fit what I desire.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax gets the job done.
on January 27, 2026
Posted by: Anonymous
from Ohio
I've been filing my taxes with TurboTax for over 10 years. From single and zero to married with 2 dependents. It's always been easy to use, and I recommend it to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Many years of TurboTax
on January 27, 2026
Posted by: Deeke81
from Texas
The forms were a little confusing compared to the many previous years I have utilized TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Perfectdone
from Louisiana
Great easy to use. Love it makes filing so easy will be using again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hiden FEES
on January 27, 2026
Posted by: user9877
from NC
Do not use, their are a lot of hidden FEES, I will not tell you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 27, 2026
Posted by: Hey Girt
from North Carolina
This is my first time filing online , I always paid someone . This was pretty fast should go faster next year since I will be more experienced.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love this service
on January 27, 2026
Posted by: Teneisheia
from ga
I have used this service for years and i love it never any problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not clear about fees
on January 27, 2026
Posted by: taxeeeee
from fl
didn't realize there is extra $40 for direct deposit {usually save by this method. next time you can have them send me a check
Written by a customer while visiting turbotax.intuit.com