Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,242 Reviews)
Rating breakdown 87,242 reviews
5 Stars
64,815
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Not Free
on February 10, 2026
Posted by: IHemphill
from Mississippi
I selected Turbo tax because someone told me it was free. That is not the case it charges you some type of fees after all. It charged me $128
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you, Turbo Tax
on February 10, 2026
Posted by: My Conclusion
from PA
The form was easy to follow. I enjoyed the explanations and assistance. Your features and accuracy were spot on and compatible with my speed!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 10, 2026
Posted by: fabi85
from Nevada, NV
Doing my taxes on my own with the help and guidance of turbo tax was super easy i would recommend to my family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Money
on February 10, 2026
Posted by: Sbcuetex3
from Texas
Awesome and easy really enjoyed how easy it was to find my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is great
on February 10, 2026
Posted by: SJH1976
from Ok
It was challenging but it made it doable i am very pleased
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 10, 2026
Posted by: Unkle Willie
from ILLINIOS
Not complicated at all, would highly recommend to anyone else. Learning as you go through the process
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
crazy pricing
on February 10, 2026
Posted by: brittanyhaun
from SC
Crazy I have to pay over $150 to self file ad have it deposited into a different account than last year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax found me money!
on February 10, 2026
Posted by: Gail924
from Kansas
Turbo Tax is easy to use, understand, and get filed faster with e-file.
They found me a credit that I did not even know about! If not for that....I would not have any money from filing. But thanks to their knowledge and resources, Im getting over $1000...woohooo.
They found me a credit that I did not even know about! If not for that....I would not have any money from filing. But thanks to their knowledge and resources, Im getting over $1000...woohooo.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com