Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,220 Reviews)
Rating breakdown 83,220 reviews
5 Stars
62,297
4 Stars
9,064
3 Stars
3,963
2 Stars
2,465
1 Star
5,431
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax is meh
on February 9, 2026
Posted by: Court2026
from FL
It kicked me out multiple times I entered the same information multiple times and it just kept looping back to it. Taxes are confusing I wish it would explain things better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple to use
on February 9, 2026
Posted by: 4d3c2b1A
from 1232 Stillwater Trail
First time to use TurboTax online. It was intuitive and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
use every year
on February 9, 2026
Posted by: ty2546
from California
use it every year and always goes smooth will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 9, 2026
Posted by: Jonib1018
from virigina
the guy helped me when i was getting frustated with trying to answer everything right
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was very easy
on February 9, 2026
Posted by: Butchie good
from Indiana
Very satisfying it was easy and explained everything I needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
they were awesome
on February 9, 2026
Posted by: Cyndi Taylor
from Alabama
they did an awesome job I will be using this company again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not getting any easier.
on February 9, 2026
Posted by: Longtime2926
from TX
This gets more complicated and time-consuming every year, and more expensive. The most frustrating part was not having a quick way, once you've realized that you won't have anywhere near enough deductions to itemize, to just switch over to the standard deduction. Your constant attempts to upsell without explaining why it would be advantageous to do so are annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is super simple
on February 9, 2026
Posted by: mario81
from il
awesome system. this made my tax refund application go smooth.
Written by a customer while visiting turbotax.intuit.com