Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,243 Reviews)
Rating breakdown 87,243 reviews
5 Stars
64,816
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
meh
on February 9, 2026
Posted by: KHBSADCKJNDSAK
from the cloud
My ETA was 30 minutes for a simple return and it took your site that long just to finlze my taxes due to all the products you are trying to add on. just file my taxes bro
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DIY Tax Filing
on February 9, 2026
Posted by: TonyK100
from Texas
Great website/ software! Easy to use and no guesswork.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on February 9, 2026
Posted by: Sue574
from CA
Easy peasy all the way through; no hassle filing. All done!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 9, 2026
Posted by: Fabulous5
from Georgia
The experience was challenging but we both had patience to get through the process because some of it was very challenging katisha guided me through the process every step of the way and I appreciate that
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is meh
on February 9, 2026
Posted by: Court2026
from FL
It kicked me out multiple times I entered the same information multiple times and it just kept looping back to it. Taxes are confusing I wish it would explain things better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple to use
on February 9, 2026
Posted by: 4d3c2b1A
from 1232 Stillwater Trail
First time to use TurboTax online. It was intuitive and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
use every year
on February 9, 2026
Posted by: ty2546
from California
use it every year and always goes smooth will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 9, 2026
Posted by: Jonib1018
from virigina
the guy helped me when i was getting frustated with trying to answer everything right
Written by a customer while visiting turbotax.intuit.com