Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
HIDDEN FEES
on January 20, 2025
Posted by: AngeKrizz
from Pittsburgh, PA
Easy to use, nice that most info is saved, but hidden fees are trash.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is my favorite!
on January 20, 2025
Posted by: wm68
from Helena, Montana
Turbo Tax has always been my favorite way to file my taxes. It is quick, easy, and fairly easy to understand.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 20, 2025
Posted by: Anonymous
from OR
Easy to do esp once ADP carried over. Hardly took any time at all to file and easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tax filing
on January 20, 2025
Posted by: Stacy2025
from Ohio
Process was fast and simple. However, I'm only giving 3 stars because they need to be more transparent and honest about fees. I ended up having to use the deluxe package which stated $39 for filing. When I got to the end, it was actually $ 39 for Fed and State separately plus a $40 extra fee plus an additional $25 dollar direct deposit fee for bank account. It still was cheaper than going elsewhere to have my taxes done, I just wish I knew it would be a lot more that just the $39 they state at the beginning.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 20, 2025
Posted by: DRAGON6971
FAST AND EASY for anyone. Good clear questions. BYE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fantastic
on January 20, 2025
Posted by: itsmebrandig
from Virginia
I had a good experience. Really helped me. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
MAX
on January 20, 2025
Posted by: Katespade2
Why was 'Max' benefits or service required? Not sure how I signed up for that but I wish I didn't.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is amazing
on January 20, 2025
Posted by: MiaaMonaee
from Memphis
was very easy and understand!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com