Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,175 Reviews)
Rating breakdown 83,175 reviews
5 Stars
62,267
4 Stars
9,055
3 Stars
3,961
2 Stars
2,464
1 Star
5,428
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
thank you
on February 9, 2026
Posted by: jtmoney141414
from NY
takes the legwork out of it! thank you for all that you do!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes everything taxes easy!
on February 9, 2026
Posted by: Dkrr
from Alabama
I love the ease of it. It helps me be accurate. Very useful info!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, but you can do better
on February 9, 2026
Posted by: Leonardo9
from Texas
It's hard to use in some occasions, it makes you do the same things over and over again.
It has bugs that need to be fixed (the information does not upgrade correctly and you need to check it).
I had to re-do my taxes because of a mistake coming from this application.
However, despite that, it is a good tool to do taxes because you can do them yourself if you have some knowledge regarding accounting.
Still, I might consider using other programs next year just to see if I can save time, effort, and pacience, since this program is hard to use.
It has bugs that need to be fixed (the information does not upgrade correctly and you need to check it).
I had to re-do my taxes because of a mistake coming from this application.
However, despite that, it is a good tool to do taxes because you can do them yourself if you have some knowledge regarding accounting.
Still, I might consider using other programs next year just to see if I can save time, effort, and pacience, since this program is hard to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No
on February 9, 2026
Posted by: Unknown Sender
from No
Fees are too high and are not transparent enough...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy and simple.
on February 9, 2026
Posted by: Remaster
from South Dakota
My experience with TurboTax is fairly good. It was easy and simple filing my taxes, but the only complaint I have is that it kept trying to require me to fill in my state ID number, in which my state doesn't have state income tax.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Never had to do that before
on February 9, 2026
Posted by: KRO13
from AZ
This year the marketplace entry caused me problems and there was no way to fix it. I only had it for three months and there was no Monthly Second lowest cost silver amounts but it would not process unless I put something in. I ended up adding a single penny for the three months in column B in order to efile.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax easy to do
on February 9, 2026
Posted by: McK29
from texas
I really enjoyed how thorough turbo tax has been and how it explains everything to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really helpful!
on February 9, 2026
Posted by: CA098
from PA
Easy to use, and really help me saves a lot of time
Written by a customer while visiting turbotax.intuit.com