Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,243 Reviews)
Rating breakdown 87,243 reviews
5 Stars
64,816
4 Stars
9,594
3 Stars
4,246
2 Stars
2,707
1 Star
5,880
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great!
on February 9, 2026
Posted by: Ann Marie1
from Texas
I tend to rely heavily on TurboTax’s guidance and accuracy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 9, 2026
Posted by: Karajenae
from Tennessee
Easy to use…. Dependable……..nothing else to say. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on February 9, 2026
Posted by: Jdubbbbb
from Tennessee
It's very easy to use. And help is easily accessible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on February 9, 2026
Posted by: Calvin14
from Florida
Easy to use. Step by step instructions. Anyone can do it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on February 9, 2026
Posted by: asta1
from NV
For the first time I tried the auto download from my financial institutions. Could not get the downloads. Never asked me if I wanted to import info from my previous use of turbo tax. When I decline upgrading to more TurboTax products, no does not suffice. Constantly asking me to buy more product. I have used TurboTax for at least 14 years. This will be the last time. HERE IS ANOTER ISSUE. jUST ADDING A NICKNAME iS TAKING MORE TIME. "NAME TAKEN"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is super easy to use
on February 9, 2026
Posted by: Rball5
from Virginia
very easy to use and lot of helpful hints along the way.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
False advertisement
on February 9, 2026
Posted by: Mrs Pooh
from Tx
Advertised free filing but still charged me $40 I feel cheate d
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX CUSTOMER SERVICE
on February 9, 2026
Posted by: WRECKINGCREW7
from NJ
THEY WERE GREAT AND PATIENT. THEY NEVER GAVE UP .....
Written by a customer while visiting turbotax.intuit.com