Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,217 Reviews)
Rating breakdown 83,217 reviews
5 Stars
62,295
4 Stars
9,063
3 Stars
3,963
2 Stars
2,465
1 Star
5,431
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX
on February 9, 2026
Posted by: BETJAY
from TEXAS
WAS QUICK, EASY, AND VERY SATIFIED WITH THE OUTCOME
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax takes the stress out of filing taxes!
on February 9, 2026
Posted by: handjwilly
from Georgia
I used TurboTax Online to file my taxes this year, and overall it delivered a smooth, straightforward experience. The step‑by‑step guidance made the process feel much less intimidating, especially when working through income forms and deductions. I appreciated how it translated IRS jargon into plain language and flagged areas where I might qualify for additional credits.
The interface is clean and easy to navigate, and being able to import documents—like W‑2s—saved a lot of time. I also liked that it checked for errors before filing and gave me a clear picture of my refund or balance due as I went.
That said, the upsell prompts can feel a bit persistent, especially if you’re trying to stick with the free version. Some features that seem included at first end up requiring a paid upgrade, which can be frustrating.
Overall, TurboTax Online is a reliable and user‑friendly option for filing taxes, especially if you want guided support without having to visit a tax preparer. It’s not the cheapest option, but it does make the process feel manageable from start to finish.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY HELPFUL
on February 9, 2026
Posted by: BUNNY70
from VERY HELPFUL
THIS WAS VERY HEPFUL AND EASY TO NAVIGATE. I NEEDED TO FILE TAXES I COULDN'T AFFORD TO DO BY PAYING
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So fast
on February 9, 2026
Posted by: Wizard8726
from Iowa
Easy and efficient way to do taxes!! I love it!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another easy tax year
on February 9, 2026
Posted by: Breezer21517
from WY
I've used Turbo Tax for years and will never stop!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and guide.
on February 9, 2026
Posted by: Frankie0110
from Florida
Easy to use and guide through. Use every year and like it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!!!
on February 9, 2026
Posted by: S Ryan
from Gulfport, MS
I do not enjoy doing taxes, but this was so easy to do!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a rip off.
on February 9, 2026
Posted by: Sara99999
from Ohio
Absolutely ridiculous to pay to have direct deposit. Product pushy every step of the way, if i wanted the service i would have selected it at the beginning .
Written by a customer while visiting turbotax.intuit.com