Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,175 Reviews)
Rating breakdown 83,175 reviews
5 Stars
62,267
4 Stars
9,055
3 Stars
3,961
2 Stars
2,464
1 Star
5,428
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Issue with software loop when filing state return
on February 9, 2026
Posted by: Cblooming1
from IL
I have been using TurboTax for years and I've been pretty happy. This year is an exception. When finalizing my taxes and beginning the e-file process, the software keeps making me go back and "fix my IL Return." The fix pertains to the IL EIC, which I don't qualify for, nor am I claiming. So far, there is no way around moving forward with my state returns (even though I already paid for the state filing return). There should be way for me to select that I don't qualify for that credit. I feel like this is away for TurboTax to get me to upgrade by getting the "Max" product to get the help I need to fix it. I'm not happy about this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
choice
on February 9, 2026
Posted by: taxesforme3
from Arkansas
all in all it has been a great experience with turbotax. IT is my choice every year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on February 9, 2026
Posted by: Soph 25
from Alabama
Easy to use, but did not like the fact you were Nicole and dined during the application. Just give true cost upfront would be better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome! Easy to use!
on February 9, 2026
Posted by: Anonymous
from Georgia
You have made this process easy and readable. And your guide and double checking the questions to make sure I double check everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!!
on February 9, 2026
Posted by: ASF0359
from TX
Have been using Turbo Tax for years. Easy to use, guides me through the process. Great features. Compatible with my PC and phone. Easy to use interface. I'm not an accountant but I'm asasuming it is very accurate.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 9, 2026
Posted by: Billie87
from Fl
I've been using it now for over 5 years and its so simple and easy and if your refund is rejected then its very simple to walk back through the steps to correct. I dont like how they raised the prices this year but its still cheaper than any other tax office.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Adding 1095-A information
on February 9, 2026
Posted by: 41blessed1
from Suwanee, GA
The agent was helpful after I experienced many issues of trying to do it on my own!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is efficient
on February 9, 2026
Posted by: Leonel V
from New york
My experience with doing my taxes on turbo tax wa simple , easy to navigate and quick .
Written by a customer while visiting turbotax.intuit.com