Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,254 Reviews)
Rating breakdown 87,254 reviews
5 Stars
64,821
4 Stars
9,595
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on February 8, 2026
Posted by: Jenelle107
from Houston, TX
It was super helpful and super easy to get my best return. I’m not great with taxes and they made me look like a pro, thanks turbo tax!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 8, 2026
Posted by: djdonnag
from NM
Very helpful to use: uploading docs, explanations are good, options
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 8, 2026
Posted by: cindymarie333
from California
very easy to use and works professionally with you along the way and great features.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo nice
on February 8, 2026
Posted by: germarry
from ohio
Wasn't able to figure out how to get a check mailed to me. Had to ask for help. Georshon was a great help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax offer free, then charge you
on February 8, 2026
Posted by: Amera T
from North Carolina
I feel I was cheated. It said file for free then charged me almost 100 dollars. But it is a really easy to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool for completion and filing of your taxes
on February 8, 2026
Posted by: 1greatdane
from Georgia
it is easy and straight forward to use. I love all the added checkpoints that ensures you are getting everything you are entitled to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy
on February 8, 2026
Posted by: Lils311
from California
It is always really quick and I forget something it is always reminding me and correcting me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Welcome
on February 8, 2026
Posted by: Novablukay1966
from Denver Colo
Why Would the company Change me for doing our taxes
Written by a customer while visiting turbotax.intuit.com