Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,254 Reviews)
Rating breakdown 87,254 reviews
5 Stars
64,821
4 Stars
9,595
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Helpful
on February 8, 2026
Posted by: KaidenK
from California
It was a pretty long process, but it helped a lot. I will try to do more of this because of the features that make things really helpful and how they guided my way through the files.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
greedy
on February 8, 2026
Posted by: tiredafb
from co
I'm disgusted by the constant predatory tactics to try and squeeze every last drop of money out for upgrading to different product tiers or even at the end trying to trick you into choosing to pay more for direct deposit than getting it for free on the next page. That kind of thing intentionally preys on the technologically illiterate, and It's extremely unethical.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax was quite easy, the details were great.
on February 8, 2026
Posted by: Kim2027
from North Carolina
I really liked the guidance with turbo tax, it was very detailed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 8, 2026
Posted by: Spongedick
from Mississippi
It was an overall good experience and fairly easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 8, 2026
Posted by: BobbyJnr
from Tennessee, TN
I am very much satisfied with TurboTax experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sad
on February 8, 2026
Posted by: Jojocooty
from Ga
Horrible refreshing and time consuming. Would not load pages several times.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 8, 2026
Posted by: Kayy5678
from Mo
I good use very accuracy and it was compatible on my device had nice futures wind offered guidance
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grateful for the guidance
on February 8, 2026
Posted by: Alwyzaladii33
from Texas
I file using this every year. I haven't been disappointed with the results.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com