Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,254 Reviews)
Rating breakdown 87,254 reviews
5 Stars
64,821
4 Stars
9,595
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great program
on February 8, 2026
Posted by: ALRRRR
from michigan
Easy to use, great rate, user friendly- would recommend
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 8, 2026
Posted by: Big Garcia
from Texas
Good good help when needed assistance. help u step by step lets u review at your level pace..
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Horrible
on February 8, 2026
Posted by: Horibble
from Georgia
The extra added fees is absolutely ridiculous. Went from paying to file state taxes, to 3 other added fee's. I will be looking at other companies in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome!
on February 8, 2026
Posted by: LillyBilly26
from Maryland
The experience was ok. I would use turbo tax again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FAST AND EASY
on February 8, 2026
Posted by: KARNACK
from TEXAS
THIS WAS VERY EASY, CONSIDERING HOW COMPLICATED IT IS TO FILE A RETURN.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax deluxe
on February 8, 2026
Posted by: victor 205
from new york
good and quick and easy to fll i like this product
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on February 8, 2026
Posted by: Obaid995
from Texas
TurboTax is Awesome.
Good
Fantastic
Accurate
Concise
Good
Fantastic
Accurate
Concise
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Dark patterns for e-file and payment.
on February 8, 2026
Posted by: FuTT2026
from Connecticut
Dark patterns on selecting to efile only federal taxes.
Written by a customer while visiting turbotax.intuit.com