Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,254 Reviews)
Rating breakdown 87,254 reviews
5 Stars
64,821
4 Stars
9,595
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent
on February 8, 2026
Posted by: Dani177
from Ga
It's good and I recommend to everyone to give them a chance
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 8, 2026
Posted by: Jman369
from Alabama
Easy to use. I wasn't expecting to pay the $40 to file, but easy nonetheless
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 8, 2026
Posted by: kaila2025
from Texas
It was easy and it did not take long for me to complete.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS RELIABLE
on February 8, 2026
Posted by: elohm
from Houston.tx
IT WAS EASY AND INFORMATABLE TO GUIDE YOU AND ASSIT WITH QUESTIONS AND ANSWERS
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NO COMMENT
on February 8, 2026
Posted by: ITSME1234500
from NC
FOR A FREE TAX RETURN TURNING INTO $150 WHEN IM ONLY GETTING $156 BACK SUCKY
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 8, 2026
Posted by: Purple Orchid
from Texas
It was easy and I have used it before and would recommend to others
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is good
on February 8, 2026
Posted by: Debra113
from Roswell, NM
Miss Lorretta was very very very helpful in doing my taxes. She also kept me as a turbo tax customer
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy to use
on February 8, 2026
Posted by: RebelMustang68
from IL
It was easy to use I will continue to use...........
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com