Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,254 Reviews)
Rating breakdown 87,254 reviews
5 Stars
64,821
4 Stars
9,595
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great tool
on February 8, 2026
Posted by: Skforjc
from California
Easy to use and have used for several years without any issues
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was great
on February 8, 2026
Posted by: Maine05
from RI
It was simple to use will be back next year. I will be recommending friends and family.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple
on February 8, 2026
Posted by: KG 4
from OK
It was simple to use but took too much time and didn't know it was going to cost anything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Applycation
on February 8, 2026
Posted by: Rdrunnr1964
from Illinois
Very user friendly. Guidance very self explanatory.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Sara
on February 8, 2026
Posted by: Anonymous
from Arkansas
I'm sick of the FEES!!!!!!! Turbo Tax always advertises free, then here come the fees!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on February 8, 2026
Posted by: allienkev
from tn
have used for years always on top of new issues that affect us.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on February 8, 2026
Posted by: GTTTT35
from California
filing taxes was easy and accurate it was all done quickly
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Long Time TurboTax User NOT Returning
on February 8, 2026
Posted by: Beans123456789101112
from MN
Charging for filing taxes is shady practice. Especially when the user enters in their own information. Hidden fees added for paying for the services with your tax return. Shady all around. Will not be returning next year. Should have known when there were multiple lawsuits and data leaks.
Written by a customer while visiting turbotax.intuit.com