Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,255 Reviews)
Rating breakdown 87,255 reviews
5 Stars
64,821
4 Stars
9,596
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
simple and easy
on February 8, 2026
Posted by: BOBB S
from WASHIMGTON
ITS EASY TO USE,,SIMPLE PROMPTS,,EXPLANATION BOXS AVAILABLE..MANY REVIEWS AS YOU GO ALONG...JUST CANNOT GET LOST
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Awful
on February 8, 2026
Posted by: along1202
from PA
Dont ever use turbotax unless you want them to charge you over 100$ to do it yourself and then still continue to deny your return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always works for me!
on February 8, 2026
Posted by: MicaiahL
from Colorado
Faithful TurboTax user for seven years! I continually tell individuals to go with TurboTax for its ease and price.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on February 8, 2026
Posted by: Grandmawithdogs
from Ohio
I did not require assistance from a Turbotax staff member, but Turbotax streamlined the process and it allowed me to get through it smoothly and efficently.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on February 8, 2026
Posted by: LMP03
from DENTON, MD
Quick and easy. Simple instructions to follow. Recommend for simple tax filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 8, 2026
Posted by: Durene
from SC
This is the 2nd year.ive used Turbo Tax so far so good. Cheaper than most tax places too!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 8, 2026
Posted by: Anniemay25
from New Jersey
Effortless! Very easy to use. Very quick. It did ask a couple times to upgrade but besides that it went smoothly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is user friendly
on February 8, 2026
Posted by: Fileurtaxes2026
from new jersey
TurboTax is easy to use. Our family uses it every year, and it makes filing taxes easy.
Written by a customer while visiting turbotax.intuit.com