Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,255 Reviews)
Rating breakdown 87,255 reviews
5 Stars
64,821
4 Stars
9,596
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
ok
on February 8, 2026
Posted by: man on hand
from ohio
self service some for the indivisable they charge to mach
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wow!
on February 8, 2026
Posted by: Rabbit24
from 1357 Parkview Ct NE
instructions were clear and I appreciated the ability to go back and forth
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was all me
on February 8, 2026
Posted by: TaxSlaper
from Fl
As expected year over year, As expected year over year,
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
What a horrible product his year
on February 8, 2026
Posted by: dontbothermeever
from pa
this was by far the worst turbotax experience i have ever had. aweful. i have done my taxes for yrs using turbotax. aways easy. this year was terrible an t was the easiest return i ever needed to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product
on February 8, 2026
Posted by: Thos317
from Ohio
Guidance was a bit troublesome during the 1099 R processing (Ohio State Teacher's Retirement System) . Otherwise, an excellent experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great experience
on February 8, 2026
Posted by: 3rfree
from Virginia
Great experience, fast and easy filing. Helpful on al topics
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good experiance
on February 8, 2026
Posted by: Sandysbird
from oregon
it was all good and when i had to call customer service. she helped me get the job done
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is great!!!
on February 8, 2026
Posted by: MArcua24
from 6015 State hwy 1056
It was easy to file and submit and it would always catch the wrongs and it would make me review all my information before going to the next step I will tell my friends
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com