Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,450 Reviews)
Rating breakdown 87,450 reviews
5 Stars
64,941
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax
on January 27, 2026
Posted by: JordanB21
from Knoxville, TN
Turbotax is very easy to use and convenient. We use turbotax every year and it never disappoints.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Feature-rich, automated, and bloated
on January 27, 2026
Posted by: testingworking27
from Missouri
It's fine. It's a smooth enough process, but the amount of pricing 'deals', fees, upsells, and add-on steps is obnoxious and makes the overall experience feel like you're being siphoned by the end. Will probably go back to FreeTaxUSA next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
treat your loyal customers better then new c
on January 27, 2026
Posted by: Nikki121218
from CT
I use turbo tax every yet and am loyal to them yet they are offering a discount to new people who havent used them before, what about a discount on the fees for customers who are loyal to them and use them every year. Very disappointed of how much i had to pay when i barely get much back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Reliable
on January 27, 2026
Posted by: BOYMOM1617
from Indiana
Always simple, always helpful, use every year and have always been satisfied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 27, 2026
Posted by: SteveSiev
from fl
easy to file your tax with turbo tax and no more appointment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 27, 2026
Posted by: Cameron e
from Virginia
Great experience and accurate. Will be using every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Simple!
on January 27, 2026
Posted by: Caroline196
from New York
TurboTax has been my preferred file method for years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's accurate, but...
on January 27, 2026
Posted by: Evets1955
from NY
1. Been using TurboTax for years, but each year it seems to get wonkier and wonkier. This year it simply stopped working a number of times before I was able to complete my return.
2. Ongoing issue with the New York interface...(tax withheld cannot be greater than gross distribution) without telling me how to fix it.
3. Finally, the push ads to get the user to sign up for additional support are too frequent. Maybe once when you start, and again before you file, but as it is now it makes the whole process slower than it should be and, frankly, intrusive.
2. Ongoing issue with the New York interface...(tax withheld cannot be greater than gross distribution) without telling me how to fix it.
3. Finally, the push ads to get the user to sign up for additional support are too frequent. Maybe once when you start, and again before you file, but as it is now it makes the whole process slower than it should be and, frankly, intrusive.
Written by a customer while visiting turbotax.intuit.com