Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,255 Reviews)
Rating breakdown 87,255 reviews
5 Stars
64,821
4 Stars
9,596
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is Easy
on February 8, 2026
Posted by: Thisismynickname01
from Maryland
Did it myself to file joint return with Fed and State.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is awesome
on February 8, 2026
Posted by: Anonymous
from Virginia
It was wonderful very easy and comfortable i like it very much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear Information
on February 8, 2026
Posted by: Smart Filer11
from Washington
I like that if I have questions, I can ask for answers right away. I don't have to search or be worried that I am filing inaccurately.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
simple return that was "free" but charged $52
on February 8, 2026
Posted by: anonymous178
from texas
Service was not free as advertised. It kept saying I can do free option through out and at the very end charged me $52
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Eh
on February 8, 2026
Posted by: Dianehhhhhh
from FL
It was confusing and a lot more added costs then previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboTax is awesome
on February 8, 2026
Posted by: mert4196
from San Tan Valley AZ 85143
it was very easy Friend friendly to move around I will recommend my family
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not that great and not the real price
on February 8, 2026
Posted by: paid too much for this
from Florida
misleading pricing info, constantly tried to charge more
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Yuck
on February 8, 2026
Posted by: DB977
from Mo
used to be free now you get raked over the coals in fees. Boooo. two thumbs down
Written by a customer while visiting turbotax.intuit.com