Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,256 Reviews)
Rating breakdown 87,256 reviews
5 Stars
64,822
4 Stars
9,596
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the only way to go!
on February 8, 2026
Posted by: TimmyTx
from Munster, IN
The entire process was painless. Thanks so much. :)
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for the Guidance
on February 8, 2026
Posted by: AAlfaro
from Edcouch, TX
I love the guidance they have towards helping me file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Don't waste your time!
on February 8, 2026
Posted by: Unhappy camper 29
from IL
This software is garbage and and was glitchy. It was 80$ and frequently got stuck. It did not save my information correctly, and I had to submit my taxes twice because the IRS caught the error. Wil never use this again. Waste of my time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax did a great job
on February 8, 2026
Posted by: JollyBJ23
from Kentucky
It was good and helpful to me I’m a DAV it’s a unique tool available to the public! Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax the best! I will love to recommend turbo
on February 8, 2026
Posted by: Fridafreaky
from Michigan
Fast and easy transaction. I like because every year goes smoother the process of doing my tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on February 8, 2026
Posted by: rebel911
from tx
if i had to do my taxes myself I would be lost!
thank you
thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 8, 2026
Posted by: Katie21596
from VERMONT
Easy to use and follow. Helps you find and create deductions with ease.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is a great service
on February 8, 2026
Posted by: zak45
from tx
easy to use and to file, the interface is intuitive.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com