Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,256 Reviews)
Rating breakdown 87,256 reviews
5 Stars
64,822
4 Stars
9,596
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Done
on February 8, 2026
Posted by: Jeff57S
from Wisconsin
Easy to use for me and the time it took to do my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on February 8, 2026
Posted by: Rich20009
from Illinois
I like using TurboTax it was very easy to do on my own
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Just okay
on February 8, 2026
Posted by: Kickass1
from Indiana
To expensive and trying to charge for every little thing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not using TurboTax again
on February 8, 2026
Posted by: Sue3745
from Washington
Unexpected fees at the end, after I'd paid what I expected to pay to TurboTax. Additional $35 for processing or $0 if I open a Klarna account? So shady and sneaky. I've used TurboTax the past decade but won't be using them next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No problems
on February 8, 2026
Posted by: Twinmom1977
from PA
no problems, priced ok I don't like being told how much I need to leave as a comment, no wonder few people want to leave a review
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 8, 2026
Posted by: Atl356
from Tennessee
Very thorough, have all documents handy. Worth the time.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is okay
on February 8, 2026
Posted by: Dan58192026
from FL
It was okay. They say $40 bucks at the beginning and then at the end it costs you $89. What a scam!!!!!!!!!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 8, 2026
Posted by: js26
from Alabana
It was geat. easy process no problems at all. really enjoyed
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com