Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(82,597 Reviews)
Rating breakdown 82,597 reviews
5 Stars
61,865
4 Stars
8,986
3 Stars
3,923
2 Stars
2,437
1 Star
5,386
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Rate charge
on February 8, 2026
Posted by: Cody2026
from Fl
Want to know why you charged me 49.00 when thought it was free. Did not do any upgrades.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 8, 2026
Posted by: jake1233456
from tx
interface was very easy to use and all my info was stored
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX WORKED FOR ME
on February 8, 2026
Posted by: PSROWAN
from GEORGIA
IT WORKED. THATS ALL I NEEDED. IT WORKED. THATS ALL I NEEDED. IT WORKED. THATS ALL I NEEDED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Prompt to file state taxes after federal, please
on February 8, 2026
Posted by: Elizinho
from Oregon
I’ve used TurboTax my entire adult life and generally have a great experience. This year, however, after submitting my federal return, I wasn’t prompted to file my state taxes and assumed both were completed. I also didn’t receive any follow-up emails or reminders about the missing state return, which is surprising given how proactive TurboTax usually is with notifications.
Not a deal-breaker, but this workflow gap could easily lead to missed filings and should be addressed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Fantastic!
on February 8, 2026
Posted by: Chica2026
from Stone Mountain, GA
I have used Turbo Tax for years and it has been a great experience. I enjoy not just doing my own taxes trough Turbo but I also receive live help from experts if needed. I would definitely recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 8, 2026
Posted by: kayor3
from Iowa
It was a great experience and high accuracy! I would recommend this service to others!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
To many fees
on February 8, 2026
Posted by: RJWJR70
from Texas
All was okay until got hit with 3 different fees. $35 just to direct deposit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is decent
on February 8, 2026
Posted by: apavard
from NY
It was really obnoxious that I had to constantly re-establish a tab with my cursor because the script is too large and I didn't have the ability to scroll down otherwise.
Written by a customer while visiting turbotax.intuit.com