Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I had a a lot of help from the tax experts
on April 14, 2026
Posted by: Samm2319
from md
The tax experts were super helpful! I so appreciate everything.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX AND ME
on April 14, 2026
Posted by: NON13
from North Carolina
Turbo Tax was convenient, but at times I had to reread the instructions more than once. I am glad that there are entities like Turbo Tax online who are willing to help, are precise, and can do about the same as any tax expert. However, I did not like the idea that I signed up to enroll in a loan to pay the federal government their $200 plus dollars. I have already talked with the IRS and the State of North Carolina about paying back taxes owed to them, so I already have accounts with both. We will be contacting each other. But I do thank you Turbo Tax for your guidance!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on April 14, 2026
Posted by: smc65
from 1227 Penny Lane
easy. great guidance and smooth cant wait to use it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fair Sorta
on April 14, 2026
Posted by: Firewalking
from WA
For the most part this was fair however I don't know why I have to pay them to do my own taxes just my thoughts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I used Turbotax.
on April 14, 2026
Posted by: turbotaxuser5555
from pa
It helped me file my taxes. It works as advertised.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a scam
on April 14, 2026
Posted by: anyoneelse
from Indiana
scam... TurboTax overcharge when you say you're free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on April 14, 2026
Posted by: Rick777G
from Colorado
TurboTax makes it easy to file and provides explanations so that it’s easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 14, 2026
Posted by: AEEBC
from Tacoma, Wa
Very easy to navigate through the website. Very helpful and straight to the poinb
Written by a customer while visiting turbotax.intuit.com