Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,256 Reviews)
Rating breakdown 87,256 reviews
5 Stars
64,822
4 Stars
9,596
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
easy to use
on February 8, 2026
Posted by: tony d2
from nj
FEES ARE GETTING OUT OF HAND ,otherwise a decent product
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
89.00 is not free
on February 8, 2026
Posted by: 89isnotfree
from texas
89.00 is not free 89.00 is not free 89.00 is not free 89.00 is not free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
nice work
on February 8, 2026
Posted by: bubbap5
from maine
wasnt bad not used to doing alone but turbo helped
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing and easy
on February 8, 2026
Posted by: Mathania
from New Jersey
The expert was very helpful and understanding I really appreciate that
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 8, 2026
Posted by: DJ419
from Arkansas
I done my taxes by myself and it was easy to use this software
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo-rific!
on February 8, 2026
Posted by: MellyG418
from California
Turbo is easy and quick, very user friendly and secure.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on February 8, 2026
Posted by: Wmcelr
from Louisiana
It worked well, but expensive. I didn't use anything for assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo
on February 8, 2026
Posted by: Dashiea
from Minneapolis MN
A bit more in order especially if files are already loaded on to website
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com