Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,259 Reviews)
Rating breakdown 87,259 reviews
5 Stars
64,824
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great product
on February 8, 2026
Posted by: kgibbons04
from Georgia
thank you for creating this useful product. easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 8, 2026
Posted by: Jjddrr
from 118 West Perkins St
Wonderful experience with taxes. Ive been using Turbo Tax for 10 years
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT!!
on February 8, 2026
Posted by: EJ Baller
from Alabama
Accurate and helpful to anyone who wants to file their taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on February 8, 2026
Posted by: ali248
from Michigan
Turbotax made it easy to enter in everything and get me the best return. Getting the AGI to match what was actually on my tax return from the previous year was the only difficult spot.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice
on February 8, 2026
Posted by: tony457852
from lampasas, texas
it was ok. fast and easy, I did it myself so you can do it too.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
lots of hidden fees
on February 8, 2026
Posted by: Eatmyass123
from Ohio
I was really surprised about all of the hidden fees, and then more hidden fees when trying to check out. Used to be a lot better service for way cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
glad it is overr
on February 8, 2026
Posted by: cuprousion
from idaho
works as advertised and easy to follow. have been using fo years and will continue to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Anna
on February 8, 2026
Posted by: Anonymous
from Wisconsin
Always fast and easy. Except for the word minim
um.
um.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com