Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,259 Reviews)
Rating breakdown 87,259 reviews
5 Stars
64,824
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TT
on February 8, 2026
Posted by: 1Lisaykbaker
from Mayland
Turbo Tax is very helpful; I appreciated the populated answers from previous year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 8, 2026
Posted by: AUB DOB
from MI
iT WAS QUICK AND EASY TO USE. I WILL CONTINUE TO USE TURBO TAX IN THE FUTURE
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 8, 2026
Posted by: Seehergo
from North Carolina
Easy and efficient and reasonable and accurate. Love it
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on February 8, 2026
Posted by: Anonymous
from Ok
Turbotax is good and simple to use. Accurate to a tea.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great process
on February 8, 2026
Posted by: JamesConnery007
from SC
Easy to use, very good job. Love the automatic deposit.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NOT FREE but easy
on February 8, 2026
Posted by: Goddessbless8790
from W103 Menomonie St Apt 1
Well I first decided to use TurboTax due to the fact that it said FREE.. However upon starting I got to the area and it was FEE.. In total I paid over $100 in FEES when it said FREE... It was however very easy to use step by step on what to do and the features was very easy to understand.. The Accuracy on how much I was getting back was seen on the top on the page as I went through each page.. I felt I was doing very well and not going through a person to see to pay for my taxes.. Turbo Tax is compatible with most things when it comes to direct deposit but only one is FREE the others you have to pay for which is very stupid in the sense that its your taxes and your bank account but they want you to pay for the deposit into your bank.. WHAT THE FRICK IS THAT ABOUT?????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super smooth
on February 8, 2026
Posted by: devin10228
from texas
Super smooth when filing and the guidance is amazing!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 8, 2026
Posted by: truehearted001
from arkasnsas
it was fast and easy, totally stress free. I will use again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com