Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,259 Reviews)
Rating breakdown 87,259 reviews
5 Stars
64,824
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on February 8, 2026
Posted by: Anonymous
from Alabama
It’s Accurate and Easy Very Self Explanatory it Walks You Through Every Step I Rate it 10/10 I Recommend to to Everyone To Save Money
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great do it yourself application
on February 8, 2026
Posted by: Cocoa and Chance
from Florida
I did not care for them not stating the Overtime must be on the W2 AFTER finishing the tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Online for the first time
on February 8, 2026
Posted by: Nana 42
from Maine
This is my first year filing with the on line version, rather than the desktop. I really missed being able to see the forms during the process. It made me feel less confident.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is ripping off the common man
on February 8, 2026
Posted by: eatthe rich
from utah
filed taxes by myself and i was still charged not only for federal but for state taxes as well! and they are on the same w-2 form. dang it turbo tax even if its corporate greed this is ridiculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a must
on February 8, 2026
Posted by: Vic Ola
from South Carolina
I had a very pleasant experience with Turbo TAX. The process was relatively Quick and Easy. ANy questions i had was answered in a timely manner.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 8, 2026
Posted by: samie104
from north Carolina
Always easy to file and love the help options that are available.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbotax
on February 8, 2026
Posted by: Erinmarie2733
from Tennessee
Ive been using turbotax for years and have always been vwry satisfied with the whole process. I definitely recommend turbotax for your tax needs!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo free?
on February 8, 2026
Posted by: Shi59
from 2732 Watson Drive #36
The system is simple and easy to put in all information.
Written by a customer while visiting turbotax.intuit.com