Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love turbotax
on February 7, 2026
Posted by: moniee23
from Chicago IL
it was fast and helpful, if I had any questions they had the answers
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time File Made Easy
on February 7, 2026
Posted by: GeloDaManMan
from CA
Very easy to use as a first tiem user. Was straight forward and had links to areas I did not have knowledge on. With also being Active Duty it was free for me to use the deluxe version.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 7, 2026
Posted by: jgauthier
from la
good but i still think it costs too much money for free
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gold Standard for online tax filing
on February 7, 2026
Posted by: paseovalle
from FL
Very easy to use. Great information guidance along the way. Reliable and accurate.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 7, 2026
Posted by: REM6
from foreign address
Uploading documents inputs information quickly and accurately that saves time. The sidebar allows you to return to previous sections, if you're looking to add or verify information. Automatically saves information when you log out.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Made It Easy
on February 7, 2026
Posted by: B Rett
from Missouri
Easy to use and good guidance!! Will be using it again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bugs
on February 7, 2026
Posted by: Ames222
from Louisiana
There was no scroll bar on most pages. Also, there is a bug with the dependent decision. I messed up and was unable to go back and look at the previous page with the questions. I tried help and it gave me instructions for selections that do not exist. This version is buggy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast and easy!
on February 7, 2026
Posted by: Betty187
from Texas
The process was very user friendly. Turbo Tax guides you step by step and provides fast and easy process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com