Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax for 10+ years
on February 7, 2026
Posted by: kaJ43
from Texas, TX
TurboTax and the experts make the Tax Return experience, less stressful. They even directed me to the Sales Tax Deduction Calculator on the IRS website, I didn't even use that last year! And this was important because the sales tax rate is so high compared to where I moved from. I am glad that my Spouse and I have used TurboTax for more that 10 years!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice!
on February 7, 2026
Posted by: Polo1234555
from Arizona
nice! I liked ti a lot it was great pleas ehelp me with my taxes again
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 7, 2026
Posted by: DJ36091
from alabama
great experience will be using this program again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Mid
on February 7, 2026
Posted by: This website is mid
from Washington
I don't like how we are basically forced to pay for this!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
nice
on February 7, 2026
Posted by: katyre
from ca
I like using turbotax, but should be at lower to no charge for low income.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo
on February 7, 2026
Posted by: smoke5453
from salisbury, NC
Simple to do. maybe too simple. I always use Turbo.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DONE!!
on February 7, 2026
Posted by: CJO59
from HI
EASY TO NAVIGATE AND GET FILED QUICKLY! Second year using Turbotax for my returns.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Fix
on February 7, 2026
Posted by: Squishy22
from illinois
State was rejected got on a call with a live agent and she walked me right thru it was amazing
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com