Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Best tax return
on February 7, 2026
Posted by: Rosiee12
from California
Fast and easy and not stressful would continue using
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience and good guidance.
on February 7, 2026
Posted by: HugoCeballos19
from virginia
Great experience and good guidance. Very recommended.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on February 7, 2026
Posted by: elverrock
from ca
this is a very fast and conviniet way to file your taxwes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use
on February 7, 2026
Posted by: meme1655
from florida
Turbo tax is easy to use alone and does offer assistance if needed in a timely manner.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Over charged
on February 7, 2026
Posted by: ExampleKate15the2nd
from ky
Charged for things I didn't want and specifically chose not to upgrade to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on February 7, 2026
Posted by: CR joy
from CA
So easy. I can't walk very well, so being able to complete my taxes online is wonderful. I use Turbotax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pure dark pattern infused garbage.
on February 7, 2026
Posted by: Dgh81
from 1303 TIMBERWOOD CT UNIT B2
The number of times the software tries to 1) Upsell you to a higher tier you already said you didn't want and 2) Tries to trick you into agreeing to let them use your tax return information for marketing
3) Tries to trick you into depositing into a Credit Karma account is shameful. Just disgusting dark patterns designed to trick the ignorant or people not paying attention. Pure scumbag behavior.
3) Tries to trick you into depositing into a Credit Karma account is shameful. Just disgusting dark patterns designed to trick the ignorant or people not paying attention. Pure scumbag behavior.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 7, 2026
Posted by: Confident experience
from Michigan
Am very satisfied with the ease of using this format.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com