Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
What a wonderful experience I love TurboTax
on February 7, 2026
Posted by: Re187
from Racine, Wisconsin
Awesome what a great experience very fast and efficient super easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Free Is Expensive
on February 7, 2026
Posted by: Jere10
from CA
Simple return, offering free filing was not so free. Always wanting to upgrade my experience and security which should be free. Expensive to file online, costing 1/3 my small refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was easy
on February 7, 2026
Posted by: Tammky
from 820 East 5600 South
Easy to maneuver. Easy to restart if you exit the screen.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 7, 2026
Posted by: Jaysten
from FL
Always excellent and highly recommended every time!
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Choose TurboTax!
on February 7, 2026
Posted by: VAPH
from KY
Always quick, clear, & easy to use. I've used for more than 20 years. Paying taxes still sucks, but this makes filing easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST!
on February 7, 2026
Posted by: A Gree
from Maryland
I have been using Surtax to file my taxes for many years and I have ALWAYS been completely satisfied. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY
on February 7, 2026
Posted by: DEB082564
from ALABAMA
EASY BUT I LIKED IT BETTER WHEN IT WAS FREE : ))))
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
nice and easy
on February 7, 2026
Posted by: mm22899
from california
I was able to do my taxes and i was happy with the return.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com