Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Use Turbo Tax every year
on February 7, 2026
Posted by: Davetheoriginal
from Missouri
definitely has all the options you'll need. easy to use and explains with helpful notes. the AI feature makes it easy to ask simple questions. very simple navigation to go back if need to. gave me a break down of why some changes were made. pretty much accurate. easy to use with my windows laptop.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 7, 2026
Posted by: Sleos
from CA
Super easy to use. Very satisfied. They guided me through the hole thing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on February 7, 2026
Posted by: shelmar98
from south carolina/sc
Fast and Easy and max refund took less than an hour. double checked other sites for the max amount and turbo tax had the max amount.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great! Very pleased!
on February 7, 2026
Posted by: Dajer
from NY
Turbo Tax is easy to navigate and I love how it checks for errors and continues to recheck before you file.It gives me peace of mind.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on February 7, 2026
Posted by: CLCJC
from WI
I have been using TURBO TAX for many years and I am always pleased with the help and explanations given during my tax process. C C
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing!!
on February 7, 2026
Posted by: KTaylor48
from MO
Filing my taxes are always simple with no issues. I’ll always use this platform and will recommend my family and friends to do the same!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happily Done with Taxes
on February 7, 2026
Posted by: Topo15
from Maine,ME
loved the new information side windows that help you understand the questions more fully!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Do it yourself complex
on February 7, 2026
Posted by: madie090
from kentucky
it was very informative and clear. However, they did not disclose before hand that certain tax related istuations, like education credits, arent included for free in the do it yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com