Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
poor experience
on February 7, 2026
Posted by: force2pay
from florida, fl
forced to pay a non insignificant amount when advertised as free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 7, 2026
Posted by: TonyaL73
from Toomsboro, Ga
Turbo Tax is so easy and so much cheaper than having someone else do them for us!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax rocks
on February 7, 2026
Posted by: BLG Turbo Tax
from Chesapeake Va
Very easy to follow, any problems or not sure of your answers they are there to help,this is my 8th year and I will continue to use Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 7, 2026
Posted by: kash06
from Minnesota MN
good oh so very good but took a long time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fees and Fees
on February 7, 2026
Posted by: Taxesandmoretaxes
from Alabama
I don't think that it my info should go through a 3rd part and I shouldn't have to pay for my money to b deposited to my account
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy
on February 7, 2026
Posted by: MLJAL
from PA
This website was easy to use and took less time than going to a tax preparer.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 7, 2026
Posted by: Anonymous
from michigan
efficient easy to work with. easy to understand and work with
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best I've used.
on February 7, 2026
Posted by: Doobeeozzie
from TX
Incredibly easy to use. Great price. Better than my actual human tax person, who will no longer be getting my services. Thanks, Turbo.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com