Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awsome
on February 7, 2026
Posted by: phaedra63
from california
Very easy to complete very self explanatory My husband and I were very pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Best
on February 7, 2026
Posted by: DockIrish
from North Carolina NC
After having a slight problem, your help deck solved the problem
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was easy to use
on February 7, 2026
Posted by: Honcho85
from Utah
Guided me through it with ease and accuracy. Compatible with phone and features were nice. Interface easy to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 7, 2026
Posted by: Beth80got
from 116 Pine St, Apt B
I did not talked to any agent or chat with them via chat
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year made simple.
on February 7, 2026
Posted by: Target9119
from Tennessee
Quick, easy, has information for me to look over when I find something I don't fully understand. My go to for the last 5 year or so.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax online version is less user-friendly
on February 7, 2026
Posted by: BandS Washington
from WA
I have used TurboTax for over 15 years. I dislike the online version, compared to the desktop version. It was less user friendly and trying to back up was much more difficult. I like the program, but it's usability could be more improved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 7, 2026
Posted by: Rukah
from MN
This is my second year with Turbo Tax. I like it better that previous tax services.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Fast and efficient
on February 7, 2026
Posted by: Wanda 40
from AZ
Other than the "captcha" messing up twice it worked good. Kept giving me an error message
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com