Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome!!! I love it!!!
on January 21, 2025
Posted by: AllanG10
from Jacksonville, NC.
It was very user friendly. I like the way it was guiding me and also the way it shows me if there was something wrong.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2025
Posted by: Omega96
from Florida
TurboTax is an excellent tax preparation software that makes filing taxes simple and stress-free. Its user-friendly interface guides you step by step, ensuring accuracy and maximizing deductions. The customer support is reliable, and the audit protection gives peace of mind. Whether you're a first-time filer or an experienced taxpayer, TurboTax provides clear instructions and helpful resources to make the process smooth. The software’s integration with financial institutions saves time by importing data seamlessly. With its robust features and ease of use, TurboTax is a top choice for anyone looking to file their taxes efficiently and confidently.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use.
on January 21, 2025
Posted by: MumbleB9
from Seymour TN
Its really easy to use and to get through. Its pretty straightforward. I like that.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes simplified
on January 21, 2025
Posted by: Knowho
from United States
Made it quick and easy I just simply told her my problem, placed me on hold less than 2 minutes, problem solved!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 21, 2025
Posted by: Troy_L
Super easy to use. Takes ... most... of the stress out of doing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax made my year!
on January 21, 2025
Posted by: MoxBogey
from Minneapolis, MN
It was so simple and straightforward to file with this system!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
False promise of Free filing option.
on January 21, 2025
Posted by: Rdavis2007
from Fort Wayne IN
I chose Turbotax cause it promised a FREE processing option. and was then railroaded into paying $150.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax charges
on January 21, 2025
Posted by: Ram25
I think turbo tax is okay. When I was filling my taxes I was told in the beginning that I didn't need to use the pro version, towards the end of my filling it didn't even give me an option, said I had to use the pro version because I have a child. Whatever I decide to use it, and it showed only $39, then im charged 128 for it. 49 for federal ,39 for state and another charge I can't think of at the top of my head. All these charges are ridiculous if you ask me, all for 33 min of tax filling.
Written by a customer while visiting turbotax.intuit.com