Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Extra Unexplained Charges
on February 7, 2026
Posted by: Felicia77s
from GA
Felt like I was forced into paying extra and not given a choice otherwise, even though I had to click for the "free" version at least 3 times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is efficient and reasonably priced.
on February 7, 2026
Posted by: fast 27
from Washington, WA
Turbo Tax is convenient from my home computer. Thankyou
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Dishonest/Misleading
on February 7, 2026
Posted by: SadNBroke
from Washington
Said it would be free, but I ended up having to pay 120 AFTER everything, even though I kept selecting the free options. Super frustrating and disappointing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on February 7, 2026
Posted by: kcamp339
from oklahoma
I have been filing my taxes with turbo tax for about ten years now and I find it very easy to manage and accomplish my goals.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 7, 2026
Posted by: Heavyman
from Ohio
Really helpful guidance and recommendations along the whole journey. Took the fear out of doing my own taxes. Really easy interface as well!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 7, 2026
Posted by: Jirina39
from 16708 W Loma Verde Trail
An ecellent product, easy to use and quick to file.e
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 7, 2026
Posted by: tru1113
from Tampa, FL
great every year. My family and I have been using it for years. Always accurate
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 7, 2026
Posted by: Chosen60
from NJ
Experience was easy, simple and quick. Was able complete in less than an hour.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com