Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Great
on February 7, 2026
Posted by: Wyatt52
from Ohio, OH
Turbo tax made doing my 2025 taxes super fun and easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
not sure why ask year return didn't show
on February 7, 2026
Posted by: old oak
from or
worked well not sure why last year didn't migrate over
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025 taxes
on February 7, 2026
Posted by: MaryannEBarto
from New York
The features are relatively simple and good guidance
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome tax progam love it!
on February 7, 2026
Posted by: gascop
from ga
great tax program easy for the do it yourselfer thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Great
on February 7, 2026
Posted by: Anonymous
from Texas
Excellent and efficient.
The guidance was awesome. Be looking forward to use turbo tax again next year.
The guidance was awesome. Be looking forward to use turbo tax again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good...but...
on February 7, 2026
Posted by: GBinCT
from ct
Good product but $88 is too much for a basic 1040EZ filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service!
on February 7, 2026
Posted by: KJWalker
from TX
Easy and fast service for me to use, I will definitely use again.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
In the dark.
on February 7, 2026
Posted by: Eighty7Points
from Montana
I owed taxes for the last few years. This year I have a return for my Federal, but the breakdown was not listed. I am unsure what my actual take-home is. I tried.
Written by a customer while visiting turbotax.intuit.com