Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
No
on February 7, 2026
Posted by: Nokys
from TX
If I could give negative stars I would, not helpful at all with taxes filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 7, 2026
Posted by: Johnj327
from Ohio
Simple easy to use. Great help aids when looking for topics.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 7, 2026
Posted by: Lilchip75
from Indiana
It was great I will be using it next year also very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks
on February 7, 2026
Posted by: cmchambellan
from Texas
Issue with 1095-A/8962 forms not clearly stated but found info through customer service
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fine
on February 7, 2026
Posted by: grumpyOldNickname
from Pennsylvania
Easy enough to use, I guess. I will likely use it again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on February 7, 2026
Posted by: DLJ11
from Georgia
Very easy to use and understand. Have been using for years, with no issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 7, 2026
Posted by: Curt L
from Iowa, IA
As a computer programmer I found this application easy to use & when I needed help it was easy t find & gave me the information I needed - great job Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OUTSTANDING ! Best tax program on the market . .
on February 7, 2026
Posted by: pansey plum
from Kansas
Excellent expert assistance . . . clearly and concisely walked me through a particularly subtle situation with my profile
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com