Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is fantastic
on February 7, 2026
Posted by: mandy5580
from fl
Fast & Easy Process, love turbo tax, accuracy and guidance is fantastic!
Response from turbotax.intuit.comBy TurboTax Care Team, February 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Watchout for billing
on February 7, 2026
Posted by: long time last time
from PA
Billing was a problem. With the focus was more on taxes and less on selling
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is good product
on February 7, 2026
Posted by: shake a bowl
from daingerfield texas
to use it was very easy and simple for a senior citizen to use, the only reason i gave it a four because it a little expenses for senior citizens on fix income.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 7, 2026
Posted by: chase and amanda
from washington
it was great. the site was accurate and compatible with my needs. the features and guidance were great. I also liked the interface.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax should be free.
on February 7, 2026
Posted by: TurboTax are THIEVES
from Texas
My refund is small. TurboTax says I can't file for free. It winds up costing me ONE THIRD of my refund. Thanks for nothing TurboTax. Yall are absolute garbage!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 7, 2026
Posted by: sagewoods
from Denver, colorado
turbotax makes taxes very easy and no stress, I use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuine appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT
on February 7, 2026
Posted by: TT Tax user
from Florida
nice job on assisting with question and tips tubrbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ripoff
on February 7, 2026
Posted by: JoshWar
from MI
Honestly not even close to worth what thery carge for even the "free" version. Turbo Tax is a complete rip off and I will not be using them next year.
Written by a customer while visiting turbotax.intuit.com