Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Easy
on February 7, 2026
Posted by: Brenda757
from Tennessee
Noone likes doing taxes but Turbo Tax makes it an easy at home process.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service!!
on February 7, 2026
Posted by: Ems1303
from IA
I appreciate the service of turbo tax. It was efficient and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
satisfied
on February 7, 2026
Posted by: tg52
from florida
I have used turbo tax for years and I love it I have used other sites but always came bc turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
False advertisement on fees
on February 7, 2026
Posted by: Peaches7897
from Ms
TurboTax with false advertising about zero fees on federal and state income taxes. Upon completing my federal refund, there are $80 worth of fees because I used a health form that I am being forced to use. this year will be my last year using TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very good
on February 7, 2026
Posted by: Fadi R
from CA
TurboTax is very good to use for everyone personal and business
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TaxTurbo is the best!
on February 7, 2026
Posted by: PeanutPeter
from Arizona
The accuracy in their software is so up to date you will not struggle with nothing!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh
on February 7, 2026
Posted by: Coco62826344
from New York
It’s just ok. Expensive . I hate that it cost $35 to direct deposit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not very good
on February 7, 2026
Posted by: MAJ412
from North carolina
Not much help. Did not answer my question. Had to use the web to get the answer.
Written by a customer while visiting turbotax.intuit.com