Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on February 7, 2026
Posted by: Ant5252543
from Florida, FL
Easy to use, and answers those big scary questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo isn't free
on February 7, 2026
Posted by: GA1984
from Tennessee
I would have given a 5 star but they wait until the end to charge me more money for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax has worked for me - SENIOR VERSION
on February 7, 2026
Posted by: MaineMoma
from Maine
Quick, easy efficient and liked the fact I would work on it both on my phone and lap top. It was helpful to go at it at my own speed when I got the forms I needed both on line and in the mail.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 7, 2026
Posted by: magilladawn
from Texas
Turbo Tax is easy to use and all questions answered
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easiest way to do my taxes
on February 7, 2026
Posted by: Kathykat05
from Rhode Island
super easy to fill out my taxes, the upload option of the forms makes the process very easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and quick
on February 7, 2026
Posted by: MissyB598
from Florida
Turbo tax makes doing my taxes so easy. It is fast and thorough!
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TOO EXPENSIVE
on February 7, 2026
Posted by: 2025 Return2
from Wisconsin
Easy to use but don't understand why I have to pay so much for such an easy return. Payment was close to half of my refund which is crazy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT
on February 7, 2026
Posted by: brandon311
from MI
Easy to use, the features are easy to navigate, an guidance, when needed, was very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com