Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very helpful
on February 7, 2026
Posted by: Serenaman
from Ky
Very easy it made filling out the paperwork work very easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I used to love this. Now it is disappointing.
on February 7, 2026
Posted by: Karma is a
from CO
I'm disappointed with all of the fees that are forcing us to pay for things we haven't had to pay for in the past. I can't believe I have to pay for direct deposit into my bank when there is no other option except for forcing us to make a Credit Karma account, whatever that is. Absolutely terrible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on February 7, 2026
Posted by: KMGs24
from Michigan
Easy to use, helpful tips, nice to bring in last years' data.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: VMRJr
from NY
Wonderful using the software with the prompts etc.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 7, 2026
Posted by: hello012345678910
from ohio
good times........................................
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful!
on February 7, 2026
Posted by: hNpJ
from New Hampshire
My tax expert was very helpful. I appreciate them being available to assist with confirming my choices
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 7, 2026
Posted by: Indigo55
from Tennessee
Step by step process was very helpful. I'd recommend TURBO TAX to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 7, 2026
Posted by: Anonymous
from Ohio
This was easy to go through and understand. I highly recommend!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com