Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome
on February 7, 2026
Posted by: Billie bob jr
from Kansas
did my taxes, amazingly and made it easier to handle.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
no
on February 7, 2026
Posted by: fireworks02
from Mississippi
love this app so very easy to use..
would recommend to all family and friends
would recommend to all family and friends
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you guys
on February 7, 2026
Posted by: Cookie257
from Missouri
Very helpful thanks for all the help will use again
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on February 7, 2026
Posted by: TRMil45
from alabama
easy to use! walked me thru this easily. i recommend this product to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It's fine
on February 7, 2026
Posted by: Daven406
from Montana
It was fine not the easiest but just plain ok. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden fees
on February 7, 2026
Posted by: hiddenfeesturbotax
from new york
A lot of hidden fees. Not free even though I have a lower income and will not receive a large refund. Will not likely do through turbo tax for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and clean
on February 7, 2026
Posted by: Happy Filer 020726
from Pa
The software is clean and easy to use. They walk you through filing with simple wording and questions. For the first time I had to have a tax expert answer a question that the chatbot could not. The call back was quick and the live person was helpful and easy to understand. She answered my question fully. I would and have recommended Turbo Tax to others.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on February 7, 2026
Posted by: Angie230
from Florida
Easy to use the software. Quick process. Great tools.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com