Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,450 Reviews)
Rating breakdown 87,450 reviews
5 Stars
64,941
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Hidden Fees
on January 27, 2026
Posted by: jennybravo
from Florida
This website kept adding hidden fees at the end and there was no option to go back after paying the first because it charged my card immediately. There's also a fee to have the tax return cover the fees instead, they want the credit card info and it's ridiculous. I will not be using again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a long term scheme
on January 27, 2026
Posted by: Suck my
from Arkansas
This company makes it incredibly easy to get your tax refund for frist time filers, if this a the second year of you using them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The GOTO Tax Prep Software
on January 27, 2026
Posted by: Retired_Redleg
from Kentucky
This program is my goto tax prep and has been for years. Simple interface and interview questions with quick reference links.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 27, 2026
Posted by: Denz5
from Greensboro, NC
Great app , it helped me file my taxes fast and easy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I'm not liking Turbotax for forcing
on January 27, 2026
Posted by: hlgriffin
from TN
I gave on star because I was forced to pay for my taxes when I've always done them for free. I do not have any marketplace insurance or anything like that, just needed a regular 1040 form. Also, when I got to the end to file my taxes there were hidden fees. I was charged 40 bucks to be forced to use deluxe when I didn't need deluxe and charged a fee of 48 bucks from green dot, taking my refund down. I'm very disappointed with Turbotax and this will be my last year filing taxes with Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 27, 2026
Posted by: miniha
from CA
Good, very accurate next year, I'll come back and use this.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Qlogan78
from Texas
Been using the app for years and I love it. Will continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 27, 2026
Posted by: Wanda Dominoes
from Orlando, Fl
I like that And that explains why you don't understand on the little sidebar I think it's awesome
Written by a customer while visiting turbotax.intuit.com