Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax is a scam; do your research
on February 7, 2026
Posted by: Birdy111
from MA
Costs money when it should be free. all of the money you give to turbotax lobbies to make the tax process harder for anyone else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax has never let me down
on February 7, 2026
Posted by: AmyRose
from Florida
I did not do live expert but I have in the past. It's awesome
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fast and easy!
on February 7, 2026
Posted by: BMart89
from Tx
Fast and easy service. Turbo tax helps generate your information making it less stressful to manually enter
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 7, 2026
Posted by: CatDee
from 2791 Santa Ana Drive
Very easy to use and understand each step.Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASE
on February 7, 2026
Posted by: Bradfo
from oklahoma
Excellent use and ease of filing. other sites were way to complex
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on February 7, 2026
Posted by: great1028
from great!
great!great!great!great!great!great!great! great! great!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using Turbo Tax
on February 7, 2026
Posted by: Anonymous
from Colorado
It has been easy to use and is good at guiding me through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
NOT a New and improved Turbo Tax
on February 7, 2026
Posted by: Turbo User99
from TN
I do not like that there is no running total to review, and I assume the ability to "go to the form" would jeopardize payments to Intuit. I miss this feature.
I also do not like how difficult it is to remove the $69 Max amount. It was misleading to be a total amount as opposed to an additional amount. Thank goodness AI helped! Be careful intuit, we may be
able to give AI our information and let it complete our tax return!
I also do not like how difficult it is to remove the $69 Max amount. It was misleading to be a total amount as opposed to an additional amount. Thank goodness AI helped! Be careful intuit, we may be
able to give AI our information and let it complete our tax return!
Written by a customer while visiting turbotax.intuit.com