Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tx is awesome
on February 7, 2026
Posted by: Edika
from TX
being doing my taxes with Turbo tax for years, simple and easy, very explainable never had a problem
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy!
on February 7, 2026
Posted by: Jil00000
from Maryland
It was accurate and quick and easy.
Very compatible and the features were easy to use with guidance on a user friendly interface.
Very compatible and the features were easy to use with guidance on a user friendly interface.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it easy !!
on February 7, 2026
Posted by: JJ2225
from pa
Easy to use and information was easily accessible for any clarifications
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very simple, easy to understand
on February 7, 2026
Posted by: JenRDH
from Alabama
The program is very easy to use and like the new features
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Awesome
on February 7, 2026
Posted by: AK112
from PA
Fast and easy to use. I use this program every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is good
on February 7, 2026
Posted by: jrock4486
from New Jersey
very easy to us , very reliable , and very inexpesive
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Software, Sneaky Payment Trap
on February 7, 2026
Posted by: Sallysshoe21
from Florida
Turbotax is a quick and simple. I itemize my return and it is easy and a breeze. The thing I don't like and it is sneaky is the fact that if you pay Turbo Tax out of your refund you automatically get pushed of the Santa Barbara-Green Dot bank. So you pay 49 dollars for TT and 40 dollars for them to process your money. I checked with AI and found out if you pay it with your credit card you get direct deposit free. SMH....
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quicj=k easy and accurate
on February 7, 2026
Posted by: CRBG
from Virginia
Quick easy and accurate, what else could you ask for!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com