Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax great
on February 7, 2026
Posted by: Bob xx
from California
Great will use again and again acurate helpful.will use again
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you !
on February 7, 2026
Posted by: Stephm00
from MA
very clear and helpful, I can use mr help with my taxes in my retirement plan that's about it
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good program easy to use
on February 7, 2026
Posted by: George the handyman
from Connecticut
This is the 5th year I have used Turbo Tax on-line and its easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Eh!!!
on February 7, 2026
Posted by: ralbert667104
from Kansas
Program did not seem as user friendly this year compared to previous years.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 7, 2026
Posted by: bharvey12
from MA
I have been using Turbo Tax for years now, it gets easier and easier each year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy to follow
on February 7, 2026
Posted by: Terry and Wendy
from North Carolina
Turbo Tax was easy to follow and file. This was the first time my wife and I filed together.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Likely my last year using TT
on February 7, 2026
Posted by: JohnIsGone
from PA
It gets worse every year. Nothing makes sense. You throw forms in my face without explanation. You ask questions that contain jargon you don't explain. I feel much less confident about what I'm doing than, say, 5 years ago when it seemed like a decent product. Next year I'll probably hire a tax professional.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax thank you
on February 7, 2026
Posted by: harry0077
from nc
every year using turbo tax doing it myself gets easier and the tips are very very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com