Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple to use!
on February 7, 2026
Posted by: Zman5652
from South Carolina
Easy to use and fast. Explains things in Lehman terms as you go through.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 7, 2026
Posted by: SueG33
from North Carolina
Yes the guidance and features were all very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
super
on February 7, 2026
Posted by: dbrall01
from bridgeport, mi
quick and very good thanks so much also easy to get state done
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not the same
on February 7, 2026
Posted by: kay899999999999999
from Ky
hidden fees everywhere. you think its free its most def not. They charge for every little thing. i def will not be returning back to them next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is helpful
on February 7, 2026
Posted by: Chan9348
from Kentucky
It is helpful. I like the way it guides you through each step.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Best
on February 7, 2026
Posted by: RobbJuju
from Florida
Easy following along process. Using the standard deduction makes this super simple.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to enter in my info!
on February 7, 2026
Posted by: jordyjordy5
from illinois
great and easy to use! I was able to sign in, log out to take a break, then easily log back in to finish it at a later time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax makes tax time easier and more efficient
on February 7, 2026
Posted by: SRQGUY
from Florida
I continue to use Turbo tax as it has been more reliable that dealing with the other companies in person.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com