Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
I'm tired of this, grandpa
on February 7, 2026
Posted by: ColoradoNative303
from colorado
Every year, a new way for TurboTax to nickel and dime the customer emerges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
like turbotax
on February 7, 2026
Posted by: cold out
from Michigan
easy to navigate and help full thank you turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Don't Use if PA Resident
on February 7, 2026
Posted by: Turbo Fail PA
from Pennsylvania
The state specific quirks made filing more complicated than expected. TurboTax expects the state entered in Box 15 to match the employer zip code and TurboTax flagged a ZIP/state mismatch since my employer is in NJ and I am in PA, preventing me from filing with ease. This is a known PA-specific validation issue with TurboTax. Because it is a "known" quirk, this should have been corrected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 7, 2026
Posted by: Mmelcher81
from California
I did not have to was easy enough to do it myself. I've used it every year I file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's Amazing!
on February 7, 2026
Posted by: Taysagoober28
from North Carolina
Was super easy and was very helpful. I was able to file with ease
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is not free, too expensive,won't use
on February 7, 2026
Posted by: Yers
from Tx
I will not be using this anymore. It is not free, too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Easy to use
on February 7, 2026
Posted by: Lil05
from Virginia
Any questions I had it was easy to type in the right hand search bar.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
sucks
on February 7, 2026
Posted by: fycknicknames
from pa
Turbo Tax sucks. it costs more than you get back. i should have used the irs website.
Written by a customer while visiting turbotax.intuit.com