Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
charge to much
on February 7, 2026
Posted by: jgina
from Pa
Charge to much could not back track and delete item product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Over 10 years and counting
on February 7, 2026
Posted by: Tom H2
from California
I have been using Turbo Tax for over 10 years. I always enter my information myself. Always get a return.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expensive
on February 7, 2026
Posted by: Bessie2409
from Carl Junction, MO
I feel you are very expensive. What happened to filing for free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was easy peasy
on February 7, 2026
Posted by: LunaLulu91
from NC
They were super super helpful and was always eager to help me. Go forward with it. Was very helpful when I needed them they stillness lol
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT!
on February 7, 2026
Posted by: Jess 04
from Texas
Very user friendly! Turbo tax gives you a clear understanding of why you are receiving the refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is really Awesome
on February 7, 2026
Posted by: MVR2025
from Oklahoma
Provides all options to pick and even explains them very well.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 7, 2026
Posted by: Arielo
from California, CA
It was great! I have beenusing it for the longest time. DIdn't think for a second on using some other tax prep software!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Sleepy7513
from South Carolina
Very helpful, easy to use and love the app, and very well put together
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com